A Major Milestone In Customer Security

We are proud to announce that Payro^™ has achieved SOC 2 Type II certification, one of the most widely recognized standards for information security and operational control excellence.

Achieving SOC 2 certification is not easy; industry studies estimate that companies invest thousands of hours every year achieving and maintaining SOC 2 compliance. Across the company, each Payro employee dedicates countless hours maintaining the security controls, processes, and documentation required to meet this high standard. That’s a significant investment of time and resources. And for us, it’s all worth it.

Because it’s the customer’s data, not ours. And we cannot compromise on what is not ours.

What SOC 2 Means

While industry-specific acronyms can be hard to understand and can sometimes feel confusing, at its most basic level SOC 2 is very simple.

It’s all about security.

SOC 2 is simply the name of an independent auditing framework which evaluates organizations according to key trust principles, including security, availability, confidentiality, and privacy. Developed by the American Institute of Certified Public Accountants (AICPA), SOC 2 is a security and compliance framework that helps organizations demonstrate strong control around customer data and security.

There are two variations of SOC 2, type I and type II. Type I is the baseline SOC 2 certification. It confirms that security controls were properly architected and were implemented in the correct manner. Type II goes a few steps further. Type II certification verifies that those security controls operate not only at a specific-point-in-time, but those security features are continuous and ongoing, and they have been implemented effectively over an extended period of time.

In practical terms, SOC 2 type II demonstrates that Payro’s security program has been independently tested, validated, and verified in extended real-world operations by highly trained and credentialed third party experts, ensuring that customer data privacy and security are maintained at the highest standard of excellence.

CALL OUT BOX: “SOC 2 Type II is the result of sustained, continuous, independently verified security practices, demonstrating robust security systems and a commitment to client data confidentiality .”

The Five Pillars of SOC 2

SOC 2 is a client-data protection framework built upon five pillars: Security, Availability, Confidentiality, Processing Integrity, and Privacy.

Let’s go through them one by one.

Security: Customer data and company systems are secured against unauthorized access and disclosure.

Availability: Client information and systems are available for their intended use.

Privacy: Consumer data is protected and consumers are informed about the collection, use, retention, and disposal of their data.

Confidentiality: Information is kept confidential.

Processing integrity: Data processing is complete, valid, accurate, and timely.

How We Maintain Client-Data Security

We are honored that our customers trust us with their sensitive payroll funding information.

That trust carries with it an obligation: to protect our customer’s data with the highest level of care, diligence, and security.  

Our SOC 2 Type II certification demonstrates that our security controls have been independently tested and validated. And we are certainly proud of that certification. But for us at Payro, security is more than a certification; it is more than a piece of paper or a privacy checklist. For us, security is a philosophy that shapes everything we do. It shapes how we build systems, manage access, store information, and protect customer data every single day.

With that in mind, we’ve developed an additional set of internal security principles designed to reinforce and strengthen the protections already required by SOC 2.

We call this framework ELI.

Encryption everywhere
Customer data is always encrypted. At every stage of the data lifecycle, whether it’s moving between systems or sitting in a database, all customer data and information is encrypted using industry-standard encryption methods. The same approach extends to our internal environment: company-issued computers, mobile devices, and business systems are encrypted to ensure sensitive information always remains protected.

Least privilege access
No Payro employee has access to customer data unless they need it to do their job. Access is formally provisioned, reviewed on a recurring basis, and revoked the moment it’s no longer needed. Multi-factor authentication is mandatory across every Payro system.

It’s your data
All customer data is stored individually – one client’s information is never commingled with another customer’s information. And when customer data is no longer required, it is securely deleted in accordance with retention and legal requirements .

Constant Client Security

Our objective is simple: protect our customers’ information.

To properly protect our customer’s data, we identify and address risks before they can affect our customers. We call that Proactive Protection.

In support of our Proactive Protection goals, we regularly engage independent security specialists to assess our environment, identify potential vulnerabilities, and validate the effectiveness of our controls. We continuously monitor our systems for unusual activity, maintain event logs, and document incident response procedures so our team can respond quickly and effectively if an issue arises.

Our infrastructure is designed for resilience and availability, with systems distributed across multiple environments to reduce any risk of downtime. Regular testing and disaster recovery planning help ensure that we can continue serving customers even when unexpected events occur.

We also maintain separate encrypted system backups. This approach helps us maintain operational continuity and minimize disruption should an unexpected event occur.

For us, security is continuous and ongoing, and the work is never completely finished. Technology evolves, threats change, and customer expectations continue to rise. Maintaining strong security requires constant vigilance, continuous improvement, and an unwavering commitment to doing things the right way, at all times and in every single process.

Our SOC 2 Type II certification reflects the security standards we meet today. Our internal security framework, ongoing testing, and investment in reliability reflect our commitment to maintaining standards of excellence tomorrow.

Transparency and Trust

Trust is the center of everything we do. It is the bedrock of every client relationship and it underpins every service we provide.

When companies entrust Payro with their payroll data, employee records, and sensitive financial information, they expect reliability, accountability, and transparency. And we are honored to fulfill their trust.

Transparency is equally important. Security is a shared responsibility, and we encourage all customers to use strong passwords, enable multi-factor authentication, and promptly report any suspicious activity or security concerns.

For organizations conducting vendor security reviews, our SOC 2 Type II report is available to qualified prospective and current partners under a non-disclosure agreement. We look forward to discussing any customer security needs.


At Payro, protecting customer information is fundamental to the trust our clients place in us. Our SOC 2 Type II certification reflects an ongoing commitment to maintaining that trust through strong controls, independent validation, and continuous improvement. We are proud of our SOC 2 certification, proud of the trust our customers place in us, and proud to help our clients reach their business goals.

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